Privacy PolicyLast updated: 25 June 2025
Thank you for choosing GadgetGlide Shop UK (“GadgetGlide,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase a product, or use any of our services—including our Facebook® Shop, Instagram® Shopping, and academic‑support offerings (collectively, the “Services”).
If you do not agree with the terms of this Privacy Policy, please do not access the Services.
1. Who we are
Controller: GADGETGLIDE SHOP LTDCompany number: SC847756Registered address: 124/2 Gorgie Road, Edinburgh, Scotland, EH11 2NR, United KingdomEmail: privacy@gadgetglideshop.ukPhone: +44 131 378 8000
2. The data we collectCategoryExamplesLawful basis (UK GDPR Art. 6)IdentityFull name, date of birth, student ID (for study‑help customers)Contract (Art 6‑1‑b)ContactBilling & delivery address, email, phoneContract (Art 6‑1‑b)TransactionProducts/services purchased, price, payment method, order notesContract (Art 6‑1‑b)TechnicalIP address, device type, browser type, time‑zone, cookies, Facebook Pixel IDLegitimate interest (Art 6‑1‑f)UsagePages viewed, referring pages, interactions, error logsLegitimate interest (Art 6‑1‑f)Marketing & CommunicationsMarketing preferences, survey responsesConsent (Art 6‑1‑a)Academic InformationSubject area, assignment brief, supporting documentsContract (Art 6‑1‑b) & Legitimate interest (Art 6‑1‑f)We do not knowingly collect Special Category Data (racial or ethnic origin, political opinions, health data, etc.). If you voluntarily supply such data, we will handle it only with your explicit consent (Art 9‑2‑a) or as otherwise permitted by law.
3. How we collect your dataDirect interactions: You give us data when you create an account, place an order, request study help, subscribe to a newsletter, or contact support.
Automated technologies: We collect technical and usage data via cookies, log files, pixels, and similar technologies.
Third‑party sources: Payment processors (e.g. Stripe, PayPal), social‑media platforms, advertising networks, and academic‑reference databases.
4. Cookies & tracking technologiesWe use first‑party and third‑party cookies for:
Essential operations (basket management, log‑in);
Analytics (Google Analytics, Facebook Pixel) to improve site performance;
Advertising (Facebook Ads, Google Ads) to deliver relevant offers.
You can manage cookie preferences via our Cookie Banner or adjust your browser settings. Opting out of certain cookies may affect site functionality.
5. How we use your dataPurposeExamplesFulfil ordersProcessing payments, arranging shipping, providing invoicesProvide servicesSupplying study‑help materials, facilitating live chatAccount managementCreating and securing your account, trouble‑shootingMarketingSending product updates, newsletters, promotions (only with consent)Analytics & improvementMonitoring website traffic, testing new featuresLegal & complianceFraud detection, tax reporting, responding to lawful requests6. Disclosure of your dataWe share data only as necessary:
Service providers (payment processors, couriers, cloud hosting, academic consultants) under contractual confidentiality and data‑processing agreements.
Advertising partners (Meta Platforms Inc., Google LLC) for targeted ads when you have consented.
Regulators & law enforcement when required by law or to protect rights.
We never sell your personal data.
7. International transfersOur website servers are located in the UK/EU, but some third‑party processors (e.g. Meta, Google) operate in the USA. When we transfer data outside the UK/EEA, we rely on:
Adequacy decisions (e.g. EEA ↔ UK), or
Standard Contractual Clauses (SCCs) approved by the European Commission/UK ICO.
8. Data securityWe use TLS encryption, ISO 27001‑certified hosting, firewalls, and role‑based access controls. While we strive to use commercially acceptable means to protect your data, no transmission over the internet is 100 % secure, and we cannot guarantee absolute security.
9. Data retentionWe keep personal data only as long as needed:
Orders & invoices: 7 years (HMRC record‑keeping).
Study‑help files: 2 years after service completion, then anonymised.
Marketing: Until you withdraw consent or 24 months after last engagement.
Cookies: 14 months (Google Analytics) / 180 days (Facebook Pixel) unless you delete them sooner.
10. Your rightsUnder the UK GDPR/EU GDPR you have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”) in certain circumstances.
Restrict processing of your data.
Data portability to another controller.
Object to processing based on legitimate interests or direct marketing.
Withdraw consent at any time for marketing or other consent‑based processing.
Lodge a complaint with the ICO (www.ico.org.uk) or your local supervisory authority.
To exercise any of these rights, email privacy@gadgetglideshop.uk with proof of identity.
11. Children’s privacyOur Services are not directed to children under 13. We do not knowingly collect data from children. If you believe we have information about a child, please contact us so we can delete it.
12. Third‑party links & social plug‑insOur Services may include links to external sites or social plug‑ins (“Like” button). Clicking on those links may allow third parties to collect or share data about you. We do not control these third‑party sites and encourage you to read their privacy statements.
13. Updates to this Privacy PolicyWe may update this Policy periodically. We will post the new version on this page and, where appropriate, notify you via email or site banner. The revised Policy is effective once posted.
14. Contact usQuestions, requests, or concerns about this Policy?
Email privacy@gadgetglideshop.ukPostal:
Privacy Team, GadgetGlide Shop LTD, 124/2 Gorgie Road, Edinburgh, Scotland, EH11 2NRPhone: +44 131 378 8000
GadgetGlide Shop UK — Protecting your data while you glide through tech.
Company number: SC847756
124/2 Gorgie Road, Edinburgh, Scotland